Frequently asked questions

Yes. Paid plans with a trial can be started without payment. When the trial ends you choose a plan and pay; your data is kept.

Most teams are working the same day: add users, import leads from Excel and connect IndiaMART or your website form.

Yes — leads, customers, contacts and products can be imported from Excel or CSV with duplicate checks.

Pay securely with Razorpay (cards, UPI, netbanking), PayPal (international currencies) or a UPI / QR transfer. Online payments activate your plan immediately after verification; UPI / QR transfers are activated once our team confirms the money reached our account.

No. Each period is paid separately — you receive a reminder and renew from Plan & usage. Nothing is debited automatically.

Yes, an invoice is generated for every payment and is available in your account.

You can upgrade at any time. Downgrades never delete data; if you are above a limit you simply cannot add new records of that type until you are back under it.

Every company has its own isolated workspace, access is role-based and every change is audit-logged. Secrets are encrypted at rest.

You do. Export your data any time; we process it only to provide the service.

Only if you allow it. By default salespeople see their own records and managers see their team.