Logistics & Transport CRM

Logistics CRM for transporters & forwarders

Respond to rate enquiries faster, quote by lane and vehicle type, and keep your best shippers coming back — all from one CRM.

The challenge

Why logistics & transport businesses lose sales

Rate enquiries on WhatsApp

Rates are shared in chats and never followed up.

Lane-wise pricing

Origin, destination and vehicle type pricing lives in Excel.

Repeat customers ignored

There is no view of monthly volumes per shipper.

Outstanding payments

Freight payments are chased late.

The solution

How NexaCRM helps logistics & transport teams

Lane details

Origin, destination, vehicle type and load on every enquiry.

Rate quotations

Send lane-wise quotations with GST in minutes.

Customer volumes

Monthly volume and preferred lanes on each shipper.

Follow-up workflows

Remind sales to follow up quotes within hours.

Payment tracking

Outstanding freight payments per customer.

Mobile ready

Field sales update enquiries from the phone.

Workflow

Your sales process, step by step

01

Rate enquiry captured

02

Lane-wise quotation sent

03

Booking confirmed

04

Delivery, invoice and repeat business

Industry module

Switch on the Logistics & Transport module in one click

Go to Settings → Industry modules and enable it. These fields appear on your forms straight away — your existing data is not changed.

Lead fields

OriginDestinationModeVehicle / containerLoad (tonnes)

Customer fields

Monthly loadsMain lanes

Deal fields

Pickup date

Lead sources

Load boardBrokerRepeat customer
NexaCRM /leads
Logistics & Transport leads in NexaCRM

Included in every plan

Everything else your team needs

IndiaMART, TradeIndia & web lead capture
WhatsApp Business API
Deal pipeline
GST quotations (PDF)
Orders & payments
Workflows & reminders
Reports & analytics
Roles, audit log & API

See all features

FAQ

Logistics & Transport CRM — frequently asked questions

Can I record origin and destination on enquiries?

Yes. The logistics module adds origin, destination, vehicle type and load fields.

Is this a fleet management or GPS system?

No. It manages customers, enquiries, quotations and follow-ups; use your TMS for trips.

Can freight forwarders use it?

Yes. Track sea, air and road enquiries and quote by mode.

Can I track outstanding payments?

Yes. Orders and payments show outstanding amounts per customer.

Ready to grow your logistics & transport sales?

Start a free trial, switch on the Logistics & Transport module and capture your first enquiry today.