Logistics & Transport CRM
Logistics CRM for transporters & forwarders
Respond to rate enquiries faster, quote by lane and vehicle type, and keep your best shippers coming back — all from one CRM.
The challenge
Why logistics & transport businesses lose sales
Rate enquiries on WhatsApp
Rates are shared in chats and never followed up.
Lane-wise pricing
Origin, destination and vehicle type pricing lives in Excel.
Repeat customers ignored
There is no view of monthly volumes per shipper.
Outstanding payments
Freight payments are chased late.
The solution
How NexaCRM helps logistics & transport teams
Lane details
Origin, destination, vehicle type and load on every enquiry.
Rate quotations
Send lane-wise quotations with GST in minutes.
Customer volumes
Monthly volume and preferred lanes on each shipper.
Follow-up workflows
Remind sales to follow up quotes within hours.
Payment tracking
Outstanding freight payments per customer.
Mobile ready
Field sales update enquiries from the phone.
Workflow
Your sales process, step by step
Rate enquiry captured
Lane-wise quotation sent
Booking confirmed
Delivery, invoice and repeat business
Industry module
Switch on the Logistics & Transport module in one click
Go to Settings → Industry modules and enable it. These fields appear on your forms straight away — your existing data is not changed.
Lead fields
Customer fields
Deal fields
Lead sources

Included in every plan
Everything else your team needs
FAQ
Logistics & Transport CRM — frequently asked questions
Can I record origin and destination on enquiries?
Yes. The logistics module adds origin, destination, vehicle type and load fields.
Is this a fleet management or GPS system?
No. It manages customers, enquiries, quotations and follow-ups; use your TMS for trips.
Can freight forwarders use it?
Yes. Track sea, air and road enquiries and quote by mode.
Can I track outstanding payments?
Yes. Orders and payments show outstanding amounts per customer.
Related industries
Also built for
Exporters CRM
Export CRM for Indian manufacturers and merchant exporters: manage international buyers, multi-currency quotations, Incoterms, ports, shipments and follow-ups across time zones.
Wholesale & Distribution CRM
Distribution CRM for wholesalers, distributors and stockists: manage retailers and dealers, territories, credit limits, repeat orders, schemes and outstanding payments.
Automotive CRM
Automotive CRM for vehicle dealers, service workshops and auto-parts manufacturers: track enquiries, test drives, exchange vehicles, service reminders and B2B parts orders.
Ready to grow your logistics & transport sales?
Start a free trial, switch on the Logistics & Transport module and capture your first enquiry today.