Healthcare CRM

Healthcare CRM for clinics & suppliers

Whether you run a clinic, a diagnostic centre or supply medical equipment, NexaCRM helps you respond to enquiries quickly, manage referrals and never miss a follow-up.

The challenge

Why healthcare businesses lose sales

Missed enquiries

Calls, website forms and WhatsApp enquiries are not recorded.

Referral tracking

Doctor and hospital referrals are hard to measure.

Follow-up reminders

Package renewals and review visits are forgotten.

Institutional sales

Medical equipment tenders and hospital purchases need long follow-up.

The solution

How NexaCRM helps healthcare teams

Enquiry details

Department or service interest and preferred appointment date.

Referral source

Record the referring doctor or hospital on each enquiry.

Institution profiles

Hospital type and bed count for B2B medical sales.

Reminders

Automatic follow-ups for reviews, renewals and quotations.

Quotations

Equipment and consumable quotations with GST.

Role-based access

Each user sees only the records they need.

Workflow

Your sales process, step by step

01

Enquiry by call, form or WhatsApp

02

Appointment or product demo booked

03

Quotation or package shared

04

Follow-up, renewal and referral reporting

Industry module

Switch on the Healthcare module in one click

Go to Settings → Industry modules and enable it. These fields appear on your forms straight away — your existing data is not changed.

Lead fields

Service / departmentReferred byPreferred appointment

Customer fields

Facility typeBeds

Deal fields

Tender / PO number

Lead sources

Doctor referralHealth campGoogle Maps
NexaCRM /leads
Healthcare leads in NexaCRM

Included in every plan

Everything else your team needs

IndiaMART, TradeIndia & web lead capture
WhatsApp Business API
Deal pipeline
GST quotations (PDF)
Orders & payments
Workflows & reminders
Reports & analytics
Roles, audit log & API

See all features

FAQ

Healthcare CRM — frequently asked questions

Is NexaCRM an electronic medical record system?

No. It manages enquiries, relationships and sales follow-ups; keep clinical records in your EMR / HIS.

Can medical equipment suppliers use it?

Yes. Track hospitals, tenders, demos, quotations and service contracts.

Can I track doctor referrals?

Yes. The healthcare module adds a referral field and you can report on it.

Who can see the data?

Access is controlled by roles and every change is recorded in the audit log.

Ready to grow your healthcare sales?

Start a free trial, switch on the Healthcare module and capture your first enquiry today.