Hospitality & Travel CRM

Hospitality CRM for hotels & travel

Turn wedding, event, group and corporate enquiries into confirmed bookings — with dates, guest counts and follow-ups in one place.

The challenge

Why hospitality & travel businesses lose sales

Event enquiries forgotten

Wedding and banquet enquiries need several follow-ups.

Dates and guests in notebooks

Check-in dates and guest counts are not recorded.

Corporate accounts

Corporate rates and repeat bookings are not tracked.

Seasonal peaks

Enquiries pile up in season and leads are lost.

The solution

How NexaCRM helps hospitality & travel teams

Booking details

Check-in, nights, guests and occasion on each enquiry.

Event pipeline

Enquiry → visit → proposal → advance → confirmed.

Corporate accounts

Corporate rate agreements on the company.

Quick proposals

Package quotations with taxes in minutes.

Reminders

Follow-ups before dates are released.

Source reports

Bookings by OTA, agent, website and walk-in.

Workflow

Your sales process, step by step

01

Enquiry from website, agent or call

02

Venue visit or package discussion

03

Proposal and advance

04

Booking, stay and feedback

Industry module

Switch on the Hospitality & Travel module in one click

Go to Settings → Industry modules and enable it. These fields appear on your forms straight away — your existing data is not changed.

Lead fields

Check-in / event dateNightsGuestsOccasion

Customer fields

Corporate rate agreed

Deal fields

Event / arrival dateAdvance received

Lead sources

OTATravel agentWalk-in
NexaCRM /leads
Hospitality & Travel leads in NexaCRM

Included in every plan

Everything else your team needs

IndiaMART, TradeIndia & web lead capture
WhatsApp Business API
Deal pipeline
GST quotations (PDF)
Orders & payments
Workflows & reminders
Reports & analytics
Roles, audit log & API

See all features

FAQ

Hospitality & Travel CRM — frequently asked questions

Is this a hotel PMS?

No. It manages enquiries, events and corporate sales; keep room inventory in your PMS.

Can banquet halls use it?

Yes. Track event dates, guest counts, menus and advances.

Can travel agencies use it?

Yes. Record destinations, travel dates and travellers, and send package quotes.

Can I manage corporate clients?

Yes. Store corporate rates and see repeat bookings per company.

Ready to grow your hospitality & travel sales?

Start a free trial, switch on the Hospitality & Travel module and capture your first enquiry today.